Family businesses

From sign printing to online shop

The order directly generates the file for printing or engraving.

The process from order to production is largely automated. The team looks after production and the range instead of retyping orders.

the order directly generates the production file
Web-to-laser
the order directly generates the production file
Laser engraving a motif into wood

Overview

01 · Problem

A sign manufacturer wanted customers to design products for printing and engraving directly online.

02 · Approach

A configurator adapts to the production method and delivers the technical file.

03 · Result

Order, prepayment, production file, manufacturing and shipping run end to end; the range grew to many product groups.

Before / after

What changed in the business.

DesignBeforeCoordination by emailAfterCustomers design online themselves
ProductionBeforeFile created by handAfterThe order generates the production file
RangeBeforeSignsAfterMany product groups

Family businesses

Ordering and producing personalised products online

Starting point

A family business from sign production wanted private and business customers to design products directly online, for printing and engraving with very different possibilities.

How does a configurator connect online ordering and production?

During the project, an online configurator was built that adapts to each production method: printing with photos and fonts, engraving with the matching options. It runs on mobile without an app, for small and large quantities.

The order directly generates the technical file for production, with prepayment and shipping.

Result

Result and assessment.

the order directly generates the production file
Web-to-laser
the order directly generates the production file

The process from order to production is largely automated. The team looks after production and the range instead of retyping orders.

What entrepreneurs can take from this

When the order already is the production file, a range grows without job preparation having to grow with it.

A mechanism, not a promise of results: the effect depends on your starting process.

What this means for you

Building blocks from this case.

This project gave rise to use cases that we now deploy in other companies, adapted to their processes.

Frequently asked questions

Questions about this case.

Your question is not here? In the initial conversation we take 30 minutes for your specific topic.

Yes. The configurator adapts to each production method: printing with photos and fonts, engraving with the options the process allows.

The process from order to production is largely automated. The team looks after production and the range instead of retyping orders.

The principle yes, the implementation never one to one. When the order already is the production file, a range grows without job preparation having to grow with it. In the initial conversation we check which part of it has the greatest leverage for you.

How much manual work sits between order and production?

In the free initial conversation we look at your process, show a comparable project and assess where the greatest lever lies.

Free · 20 minutes · online