Solutions · Automating processes
Automating processes.
The supreme discipline of digitalisation.
Achieve considerably more in less time, with less effort and the same or better quality. We show how we go about it, what is needed and what matters.
- Marketing
- Sales
- Customer service
- HR
- Project work
Save time, money and resources
Those who master automation can scale almost without limit.
Automated processes increase efficiency in day-to-day business, reduce sources of error and shorten response times. Recurring tasks cost less working time, transparency and traceability increase and quality stays consistently high.
An answer to the skills shortage
Automation and AI take over what nobody needs to do any more.
Finding and keeping qualified staff is getting harder. Automation and AI take over recurring tasks, speed them up and free your team for what really counts. Together we plan the degree and goal of your automation and put it into practice.
Areas of application
These core areas are what we automate with you.
We advise you and implement the automation technically for you or together with your team.
Marketing
Marketing automation
Hardly anything is easier to automate than marketing. Campaigns track interactions automatically and respond to behaviour, and results are measured continuously.
- Automatic emails after clicks and product interest
- Relevant ads on social media
- Real-time reporting
Sales
Automation in the sales process
Modern CRM systems, some with AI, accompany the whole sales process: from lead capture through scoring to follow-up.
- Capture and prioritise leads automatically
- Personalised follow-ups
- Pipeline and reports always up to date
Customer service
Customer service and helpdesk
Existing customers are the best source of predictable revenue. Digitalised service processes ensure fast answers and decide standard cases without manual intervention.
- Reply or call-back almost immediately
- Complaint, replacement or refund according to rules
- Only genuine hardship cases go to staff
People
HR recruiting and onboarding
From application to the first day at work: collect, pre-sort and answer applications automatically, and onboard new employees digitally.
- Pre-sort applications by criteria
- Status emails sent automatically
- Onboarding with learning units and progress
Teams
Task and project management
Automated workflows improve collaboration and communication in local and international teams and make progress visible in real time.
- AI assistant keeps minutes and assigns tasks
- Reminders of deadlines
- Everyone involved on the same page
Your company
Is your process not listed?
Every automation can be adapted to your company's processes. Together we check where the effort pays off fastest.
Send enquiry →
Approach
Together to a turnkey solution.
Four steps from the initial review to a running system.
- 1
Current-state review
We discuss requirements and wishes with you and your team and analyse processes, structure and workflows.
- 2
Analysis
We evaluate the requirements, decide how best to meet them and fix scope, timeframe and budget.
- 3
Solution
We develop a solution approach tailored exactly to your requirements and present it to you.
- 4
Implementation
We set up systems, processes and interfaces, and train and support your team through the changeover.
Frequently asked questions
Questions and doubts about automation.
Your question is not here? In the initial conversation we take 30 minutes for your specific topic.
Automation can be introduced step by step. We start where the benefit becomes visible fastest and then build on it. That keeps the risk manageable.
No. Modern tools are easy to use. We train your team and remain available afterwards.
We adapt the automation to your processes, not the other way round. For that we work closely with you.
Automation is meant to relieve your team, not replace it. The time gained goes into value-adding tasks, customer contact and new ideas.
We apply current security standards and run solutions on servers in Germany. You decide which data is processed.
Quite the opposite: routine runs automatically, and your team has more time for personal conversations.
Contact
Which processes cost you the most time today?
Tell us briefly what it is about. We will get back to you and clarify in the initial consultation what can be automated in your company.
- Reply within one working day
- Initial consultation free and without obligation
- Personal, no call centre
What potential is lying dormant in your processes?
In the first conversation we look together at where automation brings you the most.
Your next step