Hand touching a glowing CRM icon surrounded by sales and communication symbols

Solutions · Bitrix24 Gold Partner

Bitrix24 CRM for sales,
projects and collaboration.

Manage marketing, sales, projects and customer service from one central application. We adapt Bitrix24 to your processes, introduce it with your team and develop it further with you. Your Company. United.

Collaboration tools
35+
Collaboration tools
active users worldwide
15m
active users worldwide
projects successfully supported
1,000+
projects successfully supported

Welcome to the world of Bitrix24

One system for the whole company.

Do you want to coordinate your marketing activities centrally, multiply the potential of your sales, manage projects and teams seamlessly or automate customer communication and service? Bitrix24 is one of the most successful and most comprehensive CRM systems on the market: a digital workplace for your team and a central control tool to coordinate and evaluate your company from anywhere. All you need is a laptop or a mobile phone.

Your partner

Certified, eligible for funding, grounded in practice.

As a certified Bitrix24 partner with more than 25 years of experience in digitalising companies, we plan and deliver your project in Germany and Austria, online or on site. We have used Bitrix24 ourselves for years and therefore know not only the possibilities but also the limits. Together we make your company manageable from anywhere.

Everything in one application

Your central solution for marketing, sales and customer service.

From internal communication through task, project and knowledge management to the digital customer database that partly automates modern sales.

  • Bitrix24 chat and video calls on a laptop and smartphone

    01

    Communication & collaboration

    Your company's communication, digitalised and intelligently connected.

  • Bitrix24 Kanban board for tasks and projects

    02

    Tasks & projects

    Your projects and teams, digitalised and connected with purpose.

  • Bitrix24 CRM with a flow diagram of an automation

    03

    CRM: database of all customers

    All leads, customer data and communication histories combined in one database, securely and in line with GDPR.

  • Bitrix24 contact centre with channels and enquiries

    04

    Contact centre

    First contact, customer communication and support in one place.

  • Bitrix24 website builder on a laptop and smartphone

    05

    Website & online shop

    Manage, market and administer landing pages, websites and online shops from one system.

  • Bitrix24 logo surrounded by the modules CRM, tasks, website and communication

    06

    Extensions & interfaces

    More than 500 apps in the marketplace, available in 18 languages. What is missing, we connect to your existing systems via API.

Facts and figures

Bitrix24 as an all-in-one solution.

As a consultancy for digital solutions, we are often expected by our clients to take as central an approach as possible. Bitrix24 has made exactly this wish its motto: “Your company. United.” You can start with the free cloud version. Together we adapt the universe of Bitrix24 functions to your company and your processes.

This not only improves your lead generation but also gives your sales team effective tools. With the connected processes for task and project management, quality and customer satisfaction rise. The customer-friendly pricing allows an uncomplicated start, from sole traders through mid-sized companies to large groups in Germany, Austria and Switzerland.

  • 35+

    Collaboration tools

  • 500+

    Apps in the marketplace

  • 18

    Languages worldwide

  • 15m

    active users and organisations

Our services around Bitrix24

From the decision to day-to-day operation.

  • ivato consultant on the phone

    Eligible for funding

    Consulting and concept

    At the start, we set your core processes against your wishes and record the result as a target concept. We always consider the available staff resources and how they will be deployed in the new CRM workflow. Depending on location, company size and project, funding may be possible, and we check this before the project starts.

    Check first: decision workshop →
  • ivato team at work in the office

    Eligible for funding

    Configuration and customisation

    Based on the consulting, we implement the new processes in the CRM and automate wherever possible. We develop workflows, adapt the configuration to your goals and take care of importing and exporting existing data. If you need special enhancements or interfaces, we build those too.

  • Training session in the ivato office

    Training and user workshop

    We train you and your team in using the system, so that everyone knows their part of the workflow and can operate it confidently. Effectiveness, further development and enjoyment come first. Our consultants and coaches are available to you by video meeting.

  • ivato support employee on the phone

    Eligible for funding

    Further development & support

    Your CRM is your central system for work and customer management. That is why we support you after the project ends too: hosting, security-relevant support, backups, further development and connection of external interfaces. Further development can also be subsidised through current funding programmes.

The common thread

Our CRM projects always follow the same four phases.

Planned systematically, so that you can work with your new CRM as soon as possible.

  1. 1

    Needs analysis & process mapping

    Together we clarify your needs and the right solution for your requirements for the new CRM.

    Phase I

  2. 2

    Project plan & specification

    Systematic project planning for smooth delivery and a quick start.

    Phase II

  3. 3

    Implementation & customisation

    We set up the CRM, adapt functions or develop new, customer-specific applications.

    Phase III

  4. 4

    Further development & support

    With our flexible support you have a partner who adapts, maintains and develops your CRM with you.

    Phase IV

References

Companies that have benefited from working with us.

More than 25 years of experience, more than 1,000 successfully supported projects in Germany, Austria and Switzerland.

Frequently asked questions

Questions about Bitrix24.

Your question is not here? In the initial conversation we take 30 minutes for your specific topic.

From sole traders through owner-managed mid-sized companies to larger organisations. Typical users are companies that currently run sales, projects and communication through Excel, email and several separate tools.

Bitrix24 is available as a cloud version (also free to start) and as a self-hosted version. Which one fits depends on data protection, number of users and the need for customisation. We clarify this during the consulting.

As a certified consultancy, we can have consulting, implementation and further development funded in Germany and Austria, depending on location, company size and project. Eligibility for funding must be checked individually before the project starts.

With the 90-minute Bitrix24 decision workshop: afterwards you know whether Bitrix24 fits, which plan makes sense and what a realistic introduction looks like.

Book your free initial consultation now.

Together we look at whether and how Bitrix24 simplifies your processes.