For pharmacies, pharmacy groups & mid-sized pharma
ivato digitalises what costs time besides advice and compounding: pre-orders and customer enquiries, documentation, ordering during shortages, training and, in mid-sized pharma, field sales, enquiries from healthcare professionals and quotations. Inventory management and validated systems stay. Your team gains time for people.
Clients from this industry
Your day-to-day
In pharmacies and pharma, documentation obligations are rising while skilled staff are lacking. Every minute spent on the phone or on a list is missing in advice or compounding.
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Summary: The expertise is there, but too much time goes into enquiries, lists and documentation.
Workflow
Choose a stage. You will see how it often works today, what ivato implements there and what changes.
Today
Customers ask by phone, and pre-orders are on slips of paper or in someone's head.
With ivato
What changes
Fewer calls, and customers come when the goods are there.
Case examples
Two examples, each with starting point, solution, result and calculation. Inventory management and validated systems stayed in place.
Pharmacy groupSaxony4 locations45 employees
Mid-sized pharmaGermany120 employeesField sales DACH
Solutions
Building blocks that sit alongside inventory management and validated systems. Chosen according to what costs you the most time.
Answers standard questions from your content and hands everything technical over to your team.
To Implementation →Records, checks and deadlines within the workflow instead of on paper.
To Reducing cost pressure →Visits, samples and enquiries from healthcare professionals in one system, reports by voice.
To Sales & CRM →New employees learn procedures digitally, with a knowledge assistant for follow-up questions.
To Securing succession →Key figures and processes of several locations in one dashboard.
To Remote leadership →Your systems
No. Inventory management, ERP and validated systems remain the lead systems and are left untouched. We start upstream and alongside: enquiries, communication, documentation and sales.
Your systems stay
Process & prices
With a 30-minute conversation. After that you decide step by step. Your effort is a few meetings with the owner or management and the team.
Step 1
30 minutes with an adviser who knows your business model. We discuss where margin and time are lost, and tell you honestly what pays off.
free of charge
Request a callback ↓Step 2
We look at the path from enquiry to invoice, calculate the business case in euros and agree a roadmap.
max. €7,000 net · eligible for funding
To Strategy →Step 3
We implement the most effective building blocks, connect your systems and train your team until it runs.
Fixed price by scope · 8–12 weeks
To Implementation →Estimate your funding
Simplified calculation. Rate and maximum amounts depend on the programme, federal state and company size. Consulting can additionally receive a grant of up to €5,600.
Frequently asked questions
Your question is not here? In the initial conversation we take 30 minutes for your specific topic.
No. It answers organisational questions from your content. Professional advice stays with your team.
We work in line with GDPR Art. 9, with servers in Germany and only with the data you approve.
Yes. We do not change validated systems, but start upstream and alongside them.
Depending on location and project, consulting and implementation may be eligible for funding. We check this in the initial call.
Read on
The matching levers
Contact
30 minutes, free of charge. We tell you openly where you are losing time and what is worthwhile.
