Case studies
Results from practice.
What changes when processes, data and people work together.
All case studies
31 of 31 cases
⅓
shorter unloading time
Mechanical & plant engineeringBusiness modelsSeven-figure exit thanks to a new business model: A third shorter unloading time.
What changed? Unloading time fell by more than a third; the crane operator had to counter-steer less.
View case
⅔
less back-office effort
Skilled tradesConfiguratorsCustom-tailored conservatories: Two thirds less back-office effort.
What changed? Back-office effort fell by about two thirds; additional enquiries could be handled better.
View case
1–2 hrs
instead of several days per calculation
Utilities & suppliersWorkflowsThe core system for more than €3 bn in revenue: Invoicing engine, energy procurement and resource management in one central system.
What changed? One central system supports billing, procurement and resource planning; calculations now take only one to two hours.
View case
10×
more output at the engineering firm
Engineering firms & expertsAI & knowledgeExplosion protection with AI: An engineering firm achieves ten times more than before.
What changed? The firm can handle ten times more work; approval and responsibility remain with the specialists.
View case
+90%
positive reviews
Utilities & suppliersWorkflows90% more positive reviews: Criticism is picked up while the customer is still on site.
What changed? Criticism could be dealt with during the visit itself; the number of positive reviews rose by 90%.
View case
Several days
less administrative work per month
Travel & hotelsAI & knowledgeAI for gentle travel: Coordinating hundreds of tour leaders, guides and partners while on the move.
What changed? Coordination became possible on the move and saved several days of administrative work per month.
View case
Universal API
for ERP, CRM, VDMS and other specialist systems
Utilities & suppliersInterfacesUniversal API: Connects ERP, CRM, VDMS and other classic systems with one another.
What changed? Specialist information became easier to access and project tasks were assigned more clearly.
View case
More overnight stays
in all hotels of the group
Travel & hotelsAI & knowledgeMore overnight stays in all hotels: Overnight stays become short breaks. AI adjusts prices live according to demand and season.
What changed? The number of overnight stays rose in all hotels.
View case
One workflow
from job description to onboarding
Utilities & suppliersAI & knowledgeHR management for municipal utilities: Automated workflow system from the job description through application and selection to onboarding.
What changed? Reminders and status messages reduced the risk of overlooking applications and replies.
View case
20,000+
rental units in one workspace
Portfolio size
Property management & real estateInterfacesMore than 20,000 rental units managed centrally: A central system for communication and administration.
What changed? Communication and administration of the rental units ran centrally while the AS/400 kept running.
View case
Minutes
to an internal guide price
Mechanical & plant engineeringConfiguratorsSpecial tooling configurator: Calculate prices in minutes.
What changed? An internal guide price is produced in minutes; use of the tool saved many hundreds of hours of expert work.
View case
160
displays controlled from a single workstation
Project scope
Trade fairs & eventsPortalsWorld Skills Championships: Information and wayfinding system for more than 200,000 visitors, controlled from a single workstation.
What changed? At an event with more than 205,000 visitors, information on 160 displays could be maintained centrally by location.
View case
8 markets
specialist partners, customers and experts looked after in a targeted way
Medical technologyPortalsCoordinating dental technicians worldwide: Looking after specialist partners, customers and experts in eight markets in a targeted way.
What changed? Specialist partners, customers and experts could be looked after in a targeted way in eight markets.
View case
65
country markets from one specialist portal
Project scope
Industry & series productionInterfacesA washbasin icon for the whole world: A central system combines technical product data for planners and architects in 65 country markets.
What changed? Specialist planners could retrieve technical product information and planning files for their market from one portal.
View case
1 day
or a few days to a ready workstation
IT system housesWorkflowsEmployee onboarding at the push of a button: A new workstation, a thousand small tasks and orders that can be controlled automatically.
What changed? Workstation and software are ready within a day or a few days.
View case
3 steps
to the loan configuration, also on partner sites
BanksConfiguratorsA loan in three steps: Online credit bank with intelligent loan configuration.
What changed? Applicants could go through the loan configuration in three steps, also on partner sites.
View case
Bundled
ride requests, waiting time visible to passengers
Public transport & aviationWorkflowsDial-a-bus network: Bundling ride requests. Making waiting times visible.
What changed? Ride requests could be bundled and the expected waiting time made transparent for passengers.
View case
Step by step
tasks in housekeeping and restaurant
Travel & hotelsWorkflowsEnabling new staff immediately: Controlling recurring hotel work, room cleaning and restaurant restocking step by step from one central system.
What changed? New staff could work through tasks step by step; managers saw progress and time required.
View case
One system
for insights, booking and QR access
Industry & series productionWorkflowsIndustrial 3D printing made transparent: A central event system to run an exhibition centre.
What changed? 3D printing became transparent for guests; the exhibition centre could be organised centrally.
View case
Agile
project management across several companies
International groupsBusiness modelsA family business fit for the future: Fit for the automotive crisis with agile ways of working and its own process management.
What changed? The family business was able to manage projects faster and in a more targeted way and position itself for the crisis.
View case
One cockpit
for content, customer service and memberships
E-commerce & info businessBusiness modelsBook economy, fly first class: Premium customers centrally in one system.
What changed? Members could be looked after in a differentiated way over the years without managing every step by hand.
View case
Faster
from available aircraft to published offer
Public transport & aviationPortalsPrivate jets from Austria: An intelligent system for intake, preparation, presentation and sale in a private jet brokerage portal.
What changed? Available aircraft could be prepared and published more quickly.
View case
Community
profiles, discussion and chart voting in one portal
E-commerce & info businessPortalsRadio community: Find friends, join the discussion, vote for the charts.
What changed? The portal created additional contacts, participation and marketing opportunities around the programme.
View case
Thousands
of offer pages in one structure
Project scope
Property management & real estatePortalsCape Town online: Managing and administering travel, property and tours centrally.
What changed? Several thousand offer pages were connected in a scalable structure.
View case
~10,000
users connected through their interests
E-commerce & info businessAI & knowledgeFirst interest-graph network: Almost 10,000 users connected through their interests with AI.
What changed? The network reached almost 10,000 users; matching content and contacts became easier to discover.
View case
Wiring diagram
and shopping list straight from the configuration
Building services & electricalConfiguratorsFrom heating circuit to wiring diagram: Specialist trade plans surface heating systems itself; shopping list and wiring diagram are generated automatically.
What changed? Specialist partners receive a shopping list and a dynamically generated electronic wiring diagram; the owner family is expanding the planner on its own.
View case
1 day
until a new reseller is connected
Insurance & InsurTechBusiness models65% lower cost per insurance claim: New base product, resellers connected in one day and 99% of transactions automated.
What changed? The cost per insurance claim fell significantly; new resellers are connected in one day, and calculation and handling run almost entirely automatically.
View case
−60%
effort in community and partner management
Business clubs & VIPPortalsCommunity management for a private entrepreneurs' club: 60% less effort in member and partner operations, with AI-supported processes from welcome to event.
What changed? The effort for running the community fell by 60%. On the side, an organic inflow of ten new enquiries per week emerged.
View case
100,000+
product variants with live price
Project scope
Industry & series productionConfiguratorsInstant price for every print product: Live costing for more than 100,000 variants, with white label for agencies.
What changed? The configurator answers price enquiries; end customers, agencies and the print shop save time.
View case
Web-to-laser
the order directly generates the production file
Family businessesConfiguratorsFrom sign printing to online shop: The order directly generates the file for printing or engraving.
What changed? Order, prepayment, production file, manufacturing and shipping run end to end; the range grew to many product groups.
View case
Seconds
to the tariff price per postcode
Utilities & suppliersConfiguratorsPostcode in, price out: Tariff calculator with availability, discount tiers and online sign-up.
What changed? Customers see their price in seconds and order directly; the calculator has been in use for many years.
View case
Frequently asked questions
Questions about our case studies.
Your question is not here? In the initial conversation we take 30 minutes for your specific topic.
Many projects involve our customers' internal processes and data. That is why we name the industry, project type and effect, but no names or logos. In the initial conversation we are happy to tell you more about a comparable project.
From the projects themselves. Project scope and company sizes are stated right next to the figure, and the operational effect is described for every case.
The principle often can, the implementation never one to one. We look at your processes and systems and adopt the building blocks that have the greatest leverage for you.
Mostly not. Several cases show how older systems such as an AS/400 are connected and continue to be used.
Your bottleneck is not listed?
Almost every project has a relative in our practice. In the initial conversation we show you the matching one and assess what it can achieve for you.
Free · 20 minutes · online